#CMGRHangout presents: Onboarding New Members

Helping the new kid on the block feel welcome in your community is fun, and not rocket science, but how do you get them engaged at the same time? Do you have a structure in place to introduce them to your other community members and get them acclimated?

This isn’t the first time we’ve talked about new community members, but it’s a great topic and often resurfaces in requests. If you want to do a bit of research before you come, try reading 8 Tips For Onboarding New Members (http://blog.vanillaforums.com/community/on-boarding-new-community-members-successfully/) by +Adrian Speyer or Online Community Onboarding (http://www.managingcommunities.com/2014/06/30/online-community-onboarding/) by +Patrick O’Keefe. Both are great reads!

Join us on this week’s #CMGRHangout panel Friday, September 19th at 2pm EST to discuss how to get those new members engaged while you grow your community!

+Jonathan Brewer and +Dom Garrett will be hosting the Hangout with +Hillary Boucher, +Christie Fidura, +Patrick Hellen +Jessica Malnik and +Adrian Speyer as panelists. +Sarah Nagel and +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. How do you optimize welcome emails to engage new members?
2. When, and how, do you follow up with new members?
3. How do you a new community member acclimate without feeling overwhelmed?
4. How can other community members help engage a new member?
5, How can you engage new members in feedback about your community?
6. What other tips do you have for onboarding new members?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.

Chat: You can watch here and/or follow the conversation on Twitter using   #cmgrhangout .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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