#CMGRHangout presents: Moving from Faves to Hugs


If you know me at all, you know I’m a huge fan of meet ups and events. I’m a bit notorious for hosting them everywhere I go. While it’s true that video makes us closer to each other, hugs are even better. As part of the Magento community, I was able to form in-person friendships at their first annual conference, four years ago, that only continue to grow stronger as time passes. Because this skill is so powerful and essential in our industry, one of our CMAD awards was focused to recognize community managers who excel at bringing their online communities offline.

Join us for this week’s #CMGRHangout panel on Friday, March 27th at 2pm EST to talk tips and tricks for successfully bringing your online community together in an offline environment.

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the Hangout with +Mike Al-Naji, +Ally Greer and +Stacey Miller as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout.

Discussion Questions

1. Do your community members tend to meet each other online or offline?
2. When planning on an event, do you have help? Is your event team part of your organization or volunteer based?
3. How do you create an environment to foster engagement (venue, food, drinks, music, etc)?
4. What tips have you found to help community members continue to connect after the event?
5. How have you seen your community benefit from in-person events?
6. How do you help community members plan and host their own events?
7. What is your favorite memory from attending, or hosting, a community event?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using     .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

Change – Ask Customers Their Opinion First

Modification occurs! With adjustment comes competition and also with competitors come hazard. Numerous services throughout the world are involving terms with the idea that change is not only needed yet is important for there plain existence.

Be Ready For Change

In service, there are many things you can transform but you can not transform modification itself. Like it of not, it is below and also always will be. In some cases it can feel overbearing as well as counterintuitive. Sometimes it can feel disastrous as well as also lonely. Yet adjustment occurs as well as organizations that prepare for it and welcome it will benefit greater than those that drag their heels and whine.

What to Do When Change Happens

The sense of uncertainty in the economy means that services whether big or little will certainly be functioning hard to remain in advance of the curve and also focus energy as well as sources where it counts. In this time of social and economic turbulence having the ability to manage quick adjustment is a skill many of us will require to embrace.

It’s Not All About the Tech – People Are Part of the Process

Mindful factor to consider at the end customer degree need to be provided any type of process, technology or application upgrade. Past the price of the servers, devices, software, licenses, combination and downtime, is experiencing everything just to have extremely few adopt the upgrade or, simply as bad, utilize the upgrade as little as feasible. Now, it’s just humanity – everyone withstands adjustment (also you).

No Bail Out – Start Planning Your Outcomes Now

OK, so perhaps you’re mired, simply like every person else in this economy. Do something about it currently, much like numerous various other companies have done. Numerous organizations have had teams within that invest the far better part of their day recognizing sector unpredictabilities and creating circumstances of feasible ways their market might develop.

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