#CMGRHangout presents: Managing Passionate Communities


Envato Market has a thriving community that includes over 1.5 million active users. Managing a community of this size presents its own challenges, coupled with the fact that many in their community depend on them for our income (they sell their digital goods through our marketplaces). Some members of the Envato Market community have earned over $4 million on our sites and are ridiculously passionate about every detail of the product.

How do I know this? Natasha and Natalia reached out because they were so excited about having such a passionate community. Do you have a ridiculously passionate community? How do you celebrate wins with your community members? Are there challenges that arise from passion?

(For a little bit of pre-reading, head over to +Jeremiah Owyang’s post Breakdown: A Strategy for Engaging Passion Communities: http://www.web-strategist.com/blog/2012/10/18/breakdown-a-strategy-for-engaging-passion-communities/.)

Join us for this week’s #CMGRHangout panel on Friday, October 16th at 2pm EST to talk about how to manage a really passionate community.

+Jonathan Brewer (@houseofbrew), +Sherrie Rohde (@sherrierohde) and +Dom Garrett (@domgarrett) will be hosting the Hangout with +Brian Fanzo (@iSocialFanz), +Marisa Fagan (@dewzi), +Jared Cummings (@jaredchase), +Patrick Hellen (@patrickch), +David Hurley (@dbhurley) and +Natalia Manidis (@natariamaria) as panelists. +Sarah Nagel (@sprout_sarah) and +Carrie Keenan (@carriejkeenan) will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

Q1. What does your community get ridiculously excited about?
Q2. How do you help your community members celebrate their individual success?
Q3, How do you help a passionate community member become a brand ambassador?
Q4. How do you set, and keep, realistic expectations with your community?
Q5. How do you stay focused on your community strategy in the midst of excitement?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.

Chat: You can watch here and/or follow the conversation on Twitter using   #cmgrhangout .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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