#CMGRHangout presents: How to Impress with Speed


No one likes to wait. If you are like me when you are in the grocery store you will walk back and forth to find a checkout lane that is the shortest. When you get on the phone with a company and you hear that you are the 13th person in the queue you get a little sick to your stomach. The mere thought of having to go to the DMV gives you nightmares. We like speed, but not speed sacrificing quality. How do you do both online?

This week we have nominees and finalists for this years #CMAD’s “Fastest Fingers” award. Join us on the #CMGRHangout panel Friday, March 20th at 2pm EST to talk with the fastest fingers on the web.

+Jonathan Brewer, +Emma Cunningham and +Dom Garrett will be hosting the hangout with +Mike Al-Naji, +Matt Kelly and +Brock McLaughlin as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout.

Discussion Questions

1. What is the importance of responding quickly to your community?
2. Is there ever an appropriate time to sacrifice quality for speed?
3. How do you ensure quality while responding quickly?
4. What are some ways to pick up the speed in responses?
5. How do you ensure speed with an international audience?
6. What are some ways that speed has helped your brand?
7. What are some tools you use to stay quick?
8. Do you have any other tips for having quality fast responses?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using     .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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