#CMGRHangout presents: How do community managers demonstrate our value?

ROI. How do you measure your value? How do you demonstrate the importance of what you do to the rest of your organization? We all know this topic resurfaces often, but at the end of the day it’s important to know, and show, that you’re making an impact on your company’s goals.

Join us on this week’s #CMGRHangout panel Friday, September 5th at 2pm EST to learn how others measure the success of their community management.

+Jonathan Brewer and +Sherrie Rohde will be hosting the Hangout with +David DeWald, +David Hurley, +Jennifer Sable Lopez and +ben van ‘t ende as panelists. +Sarah Nagel and +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What aspects of community can be measured? What are the best?
2. How do you analyze the data as a team?
3. How do you explain what the data actually means to the c-suite?
4. Is there a difference on tracking day to day vs campaign to campaign? Which is more beneficial?
5. How do you demonstrate value beyond ROI?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.

Chat: You can watch here and/or follow the conversation on Twitter using   #cmgrhangout .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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