#CMGRHangout presents: Community Moderation

Community Moderation is always at the forefront of our minds as Community Managers. Back in January 2013, we had the honor of hosting a Community Manager Appreciation Day panel on Forums and Moderation with +Patrick O’Keefe and the +Emoderation team (http://communitymanagerappreciationday.com/schedule/forums-moderation/), but it’s been surfacing in so many of your questions that at the prompting of Jordan Reeves, we decided now is the time to host another moderation panel.

Whether you moderate your community, have an in-house moderation team, have a volunteer moderation team or outsource to a team like Emoderation, you probably have questions on moderation and you likely have experience on some level, so join us on this week’s #CMGRHangout panel on Friday, November 14th at 2pm EST!

+Dom Garrett and +Sherrie Rohde will be hosting the Hangout with +David DeWald, +Teri Kojetin, +Rachel Miller and +Jordan Reeves as panelists. We will also be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. Who moderates your community?
2. How is moderation important for the health of your community?
3. How is moderation important for your brand’s reputation?
4. How do you handle a large group of negative posts? 
5. When does legal play a role in moderation? How do you escalate?
6. How do you empower volunteers to moderate?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, click to join the hangout when we post the link here or when you see the notification. (We will only invite a few people for this event, so let us know why you would like to attend.) Do NOT click the link to join the hangout if you are just here to watch.

Chat: You can watch here and/or follow the conversation on Twitter using     .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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