#CMGRHangout presents: Clearing Community Roadblocks


It has happened to all of us. You walk into a huge store, something massive and you are looking for that ONE THING. You are not sure where it is, maybe if you had a clue as to the direction you could find it but all by yourself you are helpless. You wait in a line to get to someone who tells you you have to wait in a different line. Things are all sorts of backed up, people running all over … chaos. If only there was that one person, someone right at the front that could point you in the right direction, someone to guide you to the person you need to talk to. That is where these community managers come in. These all stars of traffic flow that have honed in on the skill of finding the lost sheep and pointing them in the right direction.

This week we have some of the nominees of #CMAD’s “Traffic Controller” award. Join us on the #CMGRHangout panel Friday, March 6th at 2pm EST to talk with  all stars of traffic flow that have honed in on the skill of finding the lost sheep and pointing them in the right direction.

+Jonathan Brewer, +Dom Garrett and +Sherrie Rohde will be hosting the hangout with +Tommy Carpenter, +David DeWald, +Sarah Hawk, +Tia Kelly and +Rachel Miller as panelists. +Carrie Keenan and +Sarah Nagel will be moderating the Twitter chat using #CMGRHangout . 

Discussion Questions

Q1. What does a smooth community flow look like?
Q2. What are the benefits of a free flowing community?
Q3. What are the biggest challenges when creating a solid flow?
Q4. What causes frequent road blocks in your community?
Q5. How do you handle bottlenecks (everything going through you only)?
Q6. What is the best way to ensure a lack of roadblocks?
Q7. What channels do you use to refer community members to other team members?
Q8. Which tools help with a smooth stream of communication?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using     .

Any questions? Just let us know in advance. Please don’t wait until 2pm EST to ask questions. 

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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