#CMGRHangout presents: Bullies & Trolls


Conflict happens in communities. Negative people happen. But what happens when conflict and negativity stem from bullies and trolls? Is it possible to prevent this behavior? Is it possible to revert this behavior? 

Join us for this week’s #CMGRHangout panel on Friday, October 2nd at 2pm EDT/11am PDT to talk bullies & trolls in community management.

+Christin Kardos and +Sherrie Rohde will be hosting the hangout with +Chris Mikulin and +David DeWald as panelists. +Carrie Keenan will be moderating the Twitter chat using #CMGRHangout .

Discussion Questions

1. What are key differences between bullies and trolls?
2. How can we address negative behavior before it snowballs?
3. How can we create an environment where bullies and trolls cannot thrive?
4. Is it possible to rehab bully or troll behavior through community management?
5. When do you ban a bully or troll from your community?
6. What else is important to keep in mind when dealing with bullies and trolls?

RSVP & Watch the Hangout

RSVP here to let us know you’re going to watch. This will add the event to your calendar and remind you to attend! If you want to be on air, please let us know in advance by commenting here.

Let’s discuss ways you can attend:

Watch: You do NOT need to join the hangout. Just stay on the Google+ Event and you’ll see the video on YouTube. (Don’t worry, it will be there and start playing as soon as the broadcast begins.)

Talk and Be Seen: If you decide you want to talk, not just watch, please let us know in advance. (We will only invite a few people for this event, so let us know why you would like to attend.) 

Chat: You can watch here and/or follow the conversation on Twitter using #CMGRHangout .

If you join us on the hangout, a wired internet connection is preferred and if you have a headset with mic or earbuds, that works best for the audio. You will also need a working webcam.

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